Terms and Conditions - Lawn Mowing Sutton
Welcome to Lawn Mowing Sutton. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our services.
1. Services Provided
Lawn Mowing Sutton offers professional lawn care services, including mowing, trimming, edging, and cleanup. Our services are designed to maintain the aesthetic appeal and health of your lawn.
1.1 Scope of Services
- Mowing: Regular cutting of grass to the desired height.
- Trimming: Precision trimming around obstacles and edges.
- Edging: Defining borders for a polished look.
- Cleanup: Removal of clippings and debris post-service.
2. Booking and Scheduling
To secure our services, customers must schedule appointments in advance. We strive to accommodate preferred dates and times, subject to availability.
2.1 Appointment Confirmation
Once a booking is made, a confirmation will be sent via email or phone. Please ensure all contact information is accurate to receive timely updates.
3. Payment Terms
Payment for services rendered is due upon completion. We accept various payment methods, including cash, credit/debit cards, and online transfers.
3.1 Pricing
Our pricing is competitive and based on the size of the lawn, complexity of the job, and frequency of service. Detailed quotes are provided upon request.
3.2 Late Payments
Late payments may incur additional fees. Customers are encouraged to settle invoices promptly to avoid interruptions in service.
4. Cancellation Policy
We understand that plans can change. Cancellations must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.
4.1 Rescheduling
Customers may reschedule appointments without penalty, provided sufficient notice is given. We will work to accommodate new dates and times based on availability.
5. Customer Responsibilities
Customers are responsible for ensuring that the lawn area is clear of obstacles and hazards before our team arrives. This includes removing personal items, toys, and fragile decorations that could be damaged during service.
5.1 Access
Provide clear access to the property to allow our team to perform services efficiently and safely.
6. Liability
Lawn Mowing Sutton is committed to providing high-quality services. However, we are not liable for pre-existing lawn conditions or damage resulting from factors beyond our control, such as severe weather or natural disasters.
6.1 Insurance
We maintain adequate insurance coverage to protect against potential liabilities during service operations.
7. Quality Assurance
Customer satisfaction is paramount. If you are dissatisfied with any aspect of our service, please contact us within 24 hours so we can address and rectify the issue.
7.1 Feedback
We welcome feedback and reviews to continually improve our services. Positive or negative, your input is valuable to us.
8. Changes to Terms and Conditions
Lawn Mowing Sutton reserves the right to modify these Terms and Conditions at any time. Customers will be notified of changes via email or our official communication channels.
8.1 Acceptance of Changes
Continued use of our services constitutes acceptance of the updated Terms and Conditions.
9. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Lawn Mowing Sutton operates. Any disputes arising will be resolved in accordance with these laws.
9.1 Dispute Resolution
In the event of a disagreement, both parties agree to attempt mediation before pursuing legal action.
10. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services and communicating with you.
10.1 Data Protection
All personal data is stored securely and will not be shared with third parties without your consent, except as required by law.
11. Intellectual Property
All content related to Lawn Mowing Sutton, including logos, images, and written material, is the property of Lawn Mowing Sutton. Unauthorized use is prohibited.
11.1 Use of Content
Customers may use content for personal, non-commercial purposes only.
12. Termination of Services
Lawn Mowing Sutton reserves the right to terminate services if Terms and Conditions are violated or if there is non-payment.
12.1 Effect of Termination
Upon termination, any outstanding payments must be settled, and access to the property will be required to remove any retained equipment.
13. Force Majeure
We are not responsible for delays or failures in service due to circumstances beyond our control, including but not limited to natural disasters, strikes, or pandemics.
13.1 Notification
In such events, we will notify customers as soon as possible and work to reschedule services promptly.
14. Miscellaneous
These Terms and Conditions constitute the entire agreement between Lawn Mowing Sutton and the customer. Any amendments must be made in writing and signed by both parties.
14.1 Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in effect.
By using Lawn Mowing Sutton's services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
